Frequently Asked Questions...

I have a leased removal tool that needs repair. How do I arrange for a return?

Please contact Debbie Stohlmann at our main office by email or call her at 402-614-0258. She'll help you with the process.

How do I register my lock & key?

Soon, you'll be able to create a user account and register your locks here. Until then, please call, fax or email your registration information to us.

Help! I lost my key! What do I do?

You'll need your proof of purchase (invoice, receipt, or other paperwork showing the original key-tag number). Then, contact Debbie Stohlmann at our main office by email or call us at 402-614-0258.

How do I repair one of your tools?

Please download and follow the instructions here.

 

We hope to add more responses to your questions here as time goes on. Please email us with your questions.